To measure the success of a RAG chat bot, consider:
Accuracy: Evaluate how correctly the chat bot retrieves and generates relevant responses.
User Satisfaction: Collect feedback and assess user ratings and comments.
Engagement Metrics: Track interaction rates, such as the number of queries handled and response times.
Resolution Rate: Measure the percentage of queries resolved wi... https://www.planethive.ai/services/secure-chatbots-rag